Legal
Privacy Notice & Cookie Statement
Company number 17472213 (England & Wales) · Last updated: 27 September 2026
1. About this notice
This notice explains how APEX Property & Construction Ltd ("APEX", "we", "us") collects, uses, stores and shares personal information when you use our website, contact us, submit an enquiry, request a quotation, or otherwise interact with our business. We aim to handle personal information fairly, transparently and securely.
2. Who we are
APEX Property & Construction Ltd, company number 17472213 (England & Wales), is the data controller for the personal information described in this notice. Contact: info@apexpropertyandconstruction.com.
3. Information we may collect
- Name and contact details, including email address and telephone number
- Property address and details of the property or premises involved in an enquiry or project
- Information about requested maintenance, construction, refurbishment, cleaning, plumbing, heating, gas, electrical or other services
- Photographs, documents and files you choose to send us
- Quotation, project, contract, invoice and payment-related information
- Records of communications and enquiries
- Information supplied by landlords, property managers, agents, investors or businesses
4. How we use it
- Respond to enquiries and requests
- Assess property requirements and prepare quotations or scopes of work
- Arrange site surveys, inspections and appointments
- Provide, coordinate and manage agreed services
- Communicate with clients, contractors, suppliers and professional advisers where necessary
- Administer contracts, invoices, payments and project records
- Assess contractors and specialist partners where relevant
- Maintain accounting, legal, regulatory, insurance and compliance records
5. Lawful basis
Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, because we have a legitimate interest in operating our business, or because you have given consent where consent is the appropriate basis.
6. Sharing your information
We may share relevant information with independent contractors, specialist partners, suppliers, professional advisers, technology providers, insurers, regulators, courts or law enforcement where reasonably necessary, legally required or permitted — sharing only what's needed for the purpose. Where specialist or regulated work is involved (for example, arranging a Gas Safe registered engineer), relevant information is shared with the appropriately qualified contractor responsible for that work. We do not sell your personal information.
7. International transfers
Some service providers may process information outside the UK. Where applicable, we use the safeguards required by data protection law.
8. Retention
We keep personal information only for as long as reasonably necessary for the purpose it was collected for, including service delivery, accounting, legal, insurance and regulatory requirements. When no longer required, information is securely deleted or anonymised.
9. Your rights
Subject to applicable law, you may have rights to request access, correction, deletion or restriction, to object to certain processing, and to withdraw consent where consent is the lawful basis. Contact info@apexpropertyandconstruction.com to exercise a right or ask a privacy question.
10. Complaints
Please contact APEX first so we can look into your concern. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.
11. Security
We use reasonable technical and organisational measures to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
12. Children
Our website and services are not directed at children and we do not knowingly collect children's personal information for marketing purposes.
13. Cookies on this website
This website does not currently use analytics, advertising or marketing cookies. It loads Google Fonts to display certain typefaces, which may cause your browser to request font files directly from Google. If we introduce analytics or other non-essential cookies in future, this section will be updated and, where required, a consent option will be added.
14. Changes to this notice
We may update this notice to reflect changes to our business, technology or legal requirements. The latest version will always be published on this page with its updated date.